On July 16, 2019, the FTC will be hosting a workshop to look at ways that OEMs limit third-party repair stations:
“Nixing the Fix: A Workshop on Repair Restrictions will focus on how manufacturers may limit repairs by consumers and repair shops and whether those limitations affect consumer protection, including consumers’ rights under the Magnuson-Moss Warranty Act. The workshop will discuss some of the issues that arise when a manufacturer restricts or makes it impossible for a consumer or an independent repair shop to make product repairs and whether such restrictions undercut the Warranty Act’s protections.”
It's important that we work together in the aviation industry to hold the FAA accountable for the inconsistent enforcement of rules that require manufacturers to develop maintenance information and make it available. Those of us who manage a third-party 145 repair station know that FAA fails to enforce the regulation requiring Design Approval Holders (DAHs) to develop basic maintenance information and thereafter make it available to maintenance providers (14 C.F.R. § 21.50(b)), while aggressively enforcing the rule requiring repair stations to possess that same maintenance data (14 C.F.R. § 145.109(d)).
Please join CGS in this workshop to pressure the FAA to enforce its rules and assist small businesses like ours have a fair shake in the industry!